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“Consumers
are statistics,
customers are people.”
Stanley Marcus
(Chairman Emeritus of Neiman Marcus)
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Customer
Service Magic
Customer
Service Magic is for people and businesses that rely on customers
for success. This magical session will
teach you secrets that we can apply immediately. Customers
are relationships, and the best relationships are returning
customers and customers who refer business to us.
- Be
a Customer Service ACE:
Attitude + Communication = Excellence.
- Customer
Service is Relationships, Relationships are all about Communication,
and Communication is based on
Attitude.
- Learn
Listening skills, Communication skills, Telephone skills,
Conflict Management skills.
Customer
Service is everyone’s business. Make it your business.
Contact
Solarzar at: 1-800-845-4754
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©2003, Steven Dellaporta.
All Rights Reserved.
"Magic-4-Life" is a trademark name protected under the trademark laws
of the State of California and the United States.
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